ERIC Number: ED169673
Record Type: Non-Journal
Publication Date: 1978-Sep
Reference Count: N/A
Organizing for Improvement in Education: Establishing Effective Organizational Intersections.
Arends, Jane H.; Bayliss, Camilla H.
Organizational intersections are temporary systems formed when organizational members become interdependent with members in other organizations. The effectiveness of organizational intersections was an important issue for those participating in the Documentation and Technical Assistance in Urban Schools (DTA) Project. Consultants who participated in this project concerning the problem-solving capacities of urban schools developed guidelines to govern the operation and maintenance of effective organizational intersections. These guidelines are intended for those undertaking educational improvement efforts like team building, involvement of parents in curriculum change, or training for new roles in a school district. Three guidelines were developed. (1) Expect interpersonal and intergroup conflict when personal styles and self-interests are dissimilar, and establish norms that support the acknowledgement of these differences prior to commencing collaborative work and problem-solving. (2) Expect all representatives to be empowered to give away some resources and obligated to receive some resources in exchange, and therefore establish norms to support reciprocity among equals. (3) Expect communication difficulties, feelings of input overload, and confusion, and therefore establish norms that support using specific language to describe observable behavior and keep problem-solving simple and focused. (Author/JM)
Publication Type: Guides - General; Reports - Descriptive
Education Level: N/A
Sponsor: National Inst. of Education (DHEW), Washington, DC.
Authoring Institution: Oregon Univ., Eugene. Center for Educational Policy and Management.