ERIC Number: ED164760
Record Type: RIE
Publication Date: 1978-May
Selection and Performance in a Gas Utility Company. Final Report.
Joseph, Myron L.
A study of employment procedures at an unnamed gas utility company was made, examining selection procedures, white and blue collar employee performance, promotion rates, and turnover. The data is based on application files, interviews with management personnel, and employee records. The company relied primarily on walk-ins and employee referrals for its job applicants. Private employment agencies were used for some specialized white collar jobs. Social agencies and the employment service were sources of black applicants. The company's selection procedures included informal and subjective elements that led to employment preference for white applicants who were related to company employees. Black employees were hired primarily as a consequence of explicit affirmative action by the company's personnel office at headquarters. Variables that had a significant effect on the screening and hiring of new employees were referral sources, aptitude and intelligence tests, and evidence of specific skills and experience. The data suggested the possibility of discrimination against blacks and female employees in performance ratings and promotions. Both blue and white collar workers appeared able to improve their performance indicators through technical job-related courses made available or supported by the company. Short run turnover was highest for employees who were young, female, or black, and who had transferable skills. (Appended are statistics and procedures used in the study.) (Author/CT)
Descriptors: Affirmative Action, Aptitude Tests, Blacks, Employment Experience, Employment Practices, Employment Qualifications, Employment Services, Females, Intelligence Tests, Job Skills, Job Training, Labor Turnover, Personnel Data, Personnel Selection, Promotion (Occupational), Racial Discrimination, Recruitment, Salaries, Sex Discrimination, Skilled Workers, Statistical Analysis, Task Performance, Unskilled Workers, Utilities
National Technical Information Service, Springfield, Virginia 22151
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Employment and Training Administration (DOL), Washington, DC.
Authoring Institution: Carnegie-Mellon Univ., Pittsburgh, PA. Graduate School of Industrial Administration.