ERIC Number: ED164716
Record Type: Non-Journal
Publication Date: 1978-Sep
Reference Count: N/A
The Human Dimension in Urban Responsive Services: Toward Collaborative Research. Summary.
Bard, Morton; Proshansky, Harold M.
This paper summarizes a project undertaken to examine the interaction between those who work in responsive-service systems, such as fire departments, the police, and the public utilities, and the urban citizens they serve. Briefly outlined are the project's sponsoring organizations, objectives, participating cities (Cincinnati, Kansas City, Miami, Rochester, San Diego, and Stamford), findings, and recommendations. The findings presented deal with the attitudes and expectations of the participants, the degree of commonality in the identification of problems and issues among the various responsive-services, and the significance of the collaborative method employed. Recommendations are directed mainly toward the "human dimension" in responsive-service delivery during urban emergencies and toward certain changes in conducting future projects similar to this one. (Author/EB)
Descriptors: Community Attitudes, Community Services, Emergency Programs, Fire Fighters, Human Relations, Police Action, Police Community Relationship, Public Policy, Reports, Research Design, Research Projects, Social Relations, Urban Areas, Urban Population, Urban Problems
Center for Social Research, CUNY Graduate School, 33 West 42nd Street, New York, New York 10036 (n.c.)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: National Science Foundation, Washington, DC.
Authoring Institution: City Univ. of New York, NY. Center for Social Research.
Identifiers - Location: California (San Diego); Connecticut; Florida (Miami); Missouri (Kansas City); New York (Rochester); Ohio (Cincinnati)