ERIC Number: ED162407
Record Type: RIE
Publication Date: 1978-Oct
Reference Count: 0
Managing Conflict. Research Action Brief Number 3.
ERIC Clearinghouse on Educational Management, Eugene, OR.
This report summarizes research findings concerning three types of conflict common in schools: structural conflict, group conflict, and cognitive conflict. Structural conflict arises out of the organizational structure. Corwin found that as schools become more complex, authority problems and teacher administrator conflicts rise. He also found that structures that allow the expression of minor conflicts minimize major conflicts. Group conflict arises from the friction and competition among groups. Blake and Mouton found that loyalty to a group distorts perceptions of another group's point of view. Sherif contended that intergroup conflict can be minimized by introducing goals that only can be attained by the cooperation of all groups. Cognitive conflict is conflict resulting from cognitive differences or differences in the way people interpret or use information. Brehmer contended that simple nonrational cognitive differences can sometimes develop into full-scale conflict. Hammond and others found that reducing cross-cultural conflict is difficult because of differences in past experience, psychology, or social background. These studies suggest that principals might reduce conflict by tolerating expression of minor conflict, minimizing the number of administrative subunits, embracing goals desired by all groups but not attainable by a single group, and identifying cognitive differences that may cause conflicts. (Author/JM)
Descriptors: Conflict, Conflict Resolution, Educational Research, Elementary Secondary Education, Intergroup Relations, Interpersonal Relationship, Literature Reviews, Organization, Principals
ERIC Clearinghouse on Educational Management, University of Oregon, Eugene, Oregon 97403 (free)
Publication Type: Reference Materials - Bibliographies; ERIC Publications
Education Level: N/A
Sponsor: National Inst. of Education (DHEW), Washington, DC.
Authoring Institution: ERIC Clearinghouse on Educational Management, Eugene, OR.