ERIC Number: ED160051
Record Type: Non-Journal
Publication Date: 1977-Dec-2
Reference Count: N/A
Analysis of Service and Development of Performance Measurements for State of Hawaii Libraries. Volume V: Performance Measurements System Manual for State of Hawaii Libraries.
Survey and Marketing Services, Inc., Honolulu, HI.
The instructions provided for carrying out data collection and analysis procedures for library materials, services, and users include sampling techniques. Evaluation methodology is described for determining the probability of a user finding and obtaining a recently published book in a particular library, title and periodical availability, how a library's reference collection compares with a standard list, characteristics of a library's users, in-library circulation, circulation distribution, the ability of a library to satisfy interloan requests, types and numbers of information requests received, and public service staff activities. (CMV)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Hawaii State Library System, Honolulu.
Authoring Institution: Survey and Marketing Services, Inc., Honolulu, HI.
Identifiers - Location: Hawaii