ERIC Number: ED160042
Record Type: RIE
Publication Date: 1973-May
Reference Count: 0
Information and Referral Services: The Resource File.
Long, Nicholas; And Others
This manual was prepared to assist managers of information and referral (I&R) services to develop and maintain an adequate file of resources for the I&R center. Topics covered include preliminary planning, time estimates for set-up and file up-dating; the concept of recruiting volunteers to help operate the center and training that would be needed; descriptions of several currently operating systems for gathering and organizing information for rapid and accurate retrieval; the identification of community agencies and the services they provide, and how staff should approach these organizations to explain the I&R service and also gather important referral information; procedures for contacting private practitioners; a filing system that could be used in an I&R center; how the resource file can be made more flexible; and procedures to be followed in using and updating the resource file. The appendix contains copies of questionnaires, file forms, form letters, and flow charts. (JAB)
Descriptors: Community Information Services, Filing, Guides, Information Processing, Library Technical Processes, Planning, Referral, Resource Centers, Resource Materials
Superintendent of Documents, U.S. Government Printing Office, Washington, D.C. 20402 (733-186/2132)
Publication Type: Guides - General
Education Level: N/A
Sponsor: Administration on Aging (DHEW), Washington, DC.
Authoring Institution: InterStudy, Minneapolis, MN.
Note: For related document, see ED 055 634