ERIC Number: ED157995
Record Type: Non-Journal
Publication Date: 1978-May
Reference Count: N/A
Effects of Specific Vs. Nonspecific and Absolute Vs. Comparative Feedback on Performance and Satisfaction. Final Report for Period 1 July 1975-30 September 1976.
Pritchard, Robert D.; Montagno, Ray V.
In a study focusing on intrinsic motivation as a possible approach to improving the motivation and productivity of Air Force personnel, a factors list was generated from a literature review and intuitive analysis. Performance feedback was selected for further study. Fourteen feedback dimensions were identified and defined; and a number of psychological processes were outlined in terms of possible relationships with feedback. Two feedback dimensions were then selected and manipulated in an experimental setting. The first dimension, specificity, varied the amount of information subjects received about their error types. The second dimension was absolute versus comparative feedback. Thirty-one subjects were given either their own performance data or their own plus their relative group standing. Results showed a positive effect for feedback on performance and errors. Nonspecific feedback contributed most to performance increases and error reduction, and within the nonspecific condition, comparative was found to be superior. The findings were also explained in terms of psychological processes. It was concluded that increasing performance feedback shows good potential for ultimately enhancing productivity in Air Force field settings. (Author/CSS)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Air Force Human Resources Lab., Brooks AFB, TX. Occupational and Manpower Research Div.; Air Force Office of Scientific Research, Washington, DC.
Authoring Institution: Purdue Research Foundation, Lafayette, IN.