ERIC Number: ED155542
Record Type: RIE
Publication Date: 1977-Sep
The Effects of Feedback and an Implied Standard on Work Performance.
Dockstader, Steven L.; And Others
This study is based on Locke's (1968) hypothesis that individuals will spontaneously set performance goals when feedback is related to a standard of performance. The study tests Locke's proposal in an actual work setting by comparing the performance rate of keystroke operators who received feedback and a standard with that of a control group who received feedback alone. Performance comparisons over a three-month period provided strong statistical support for the hypothesis. The factors that contributed to high performance levels for the subjects receiving feedback and a standard are the same as those that contribute to success in other goal-setting studies. These are: (1) goal clarity and specificity; (2) goal acceptance; and (3) regular feedback on goal progress. (Author)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Naval Personnel and Training Research Lab., San Diego, CA.