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ERIC Number: ED155538
Record Type: RIE
Publication Date: 1977
Pages: 17
Abstractor: N/A
Reference Count: 0
Student Evaluations of Student Services.
Donnangelo, Frank P.
While this study is geographically specific, it features an evaluation form which could be used elsewhere. The purpose of the investigation was twofold: (1) to determine if students who were in attendance at Bronx Community College during both the 1975-76 and the 1976-77 academic years perceive any significant changes, from the first to the second year, in the quality of student services they received; and (2) to determine if the ratings of student services obtained from these students vary significantly from those obtained from students who attended the college during only the 1976-77 academic year. Subjects were 736 students. The "Student Evaluation of Student Services Questionnaire," devised by the investigator, was utilized. Results indicate that students in attendance during both the 1975-76 and the 1976-77 academic years received "satisfactory" services both years. Students attending only in 1976-77 were significantly more satisfied than the first group. It is concluded that despite budgetary and personnel reductions during the past few years, quality student services, at a satisfactory or higher level, have been maintained. (Author/JLL)
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A