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ERIC Number: ED154974
Record Type: Non-Journal
Publication Date: 1972-Jan-24
Reference Count: N/A
Indian Health Service Training Center, Health Services Management Training Course TC-72-1 (January 24-February 11, 1972): A Descriptive Analysis of Health Care Communications Pertaining to the Canoncito Navajo Community.
Public Health Service (DHEW), Washington, DC. Div. of Indian Health.
Members of the Health Services Management class conducted a descriptive analysis of health care communication pertaining to the Canoncito Navajo Community and offered "meaningful" alternatives of communication and management to the community. Two committees gathered data to describe communications within and between organizations supplying health care services to Canoncito and to evaluate the effectiveness of communication to the consumers. A 36-item questionnaire was used to interview Tribal officials, Indian Health Service (IHS) staff, and Canoncito community health workers. Organizational charts and maps were obtained when possible. A 4-major-item questionnaire was used to interview 20% of the families in the community. Among the findings were: the organizational charts showed that not all employees were oriented to the overall organizational status of their positions; Tribal and IHS employees indicated that most of their communication was on a verbal level; most people went to Albuquerque for their health needs, but were aware of other places to go; the majority of the consumers felt that community problems and their own problems were identical; three major problem areas were water, transportation, and housing. Recommendations included: program planners should have a detailed knowledge of other agencies so that new programs do not unnecessarily duplicate existing programs; a program to provide routine home maintenance, fuel, and water for older people on the reservation should be considered. (NQ)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Public Health Service (DHEW), Washington, DC. Div. of Indian Health.