ERIC Number: ED148408
Record Type: RIE
Publication Date: 1977
Reference Count: 0
Student Services: An Evaluation Over Time, 1972-1976. Research Report 16.
Selgas, James W.
A two-part survey was administered to students, faculty, student services staff, and administrators of Harrisburg Area Community College in order to assess the validity of student services. Part A of the survey asked the respondents to rate the importance, quality of service, and extent of use of five areas of student service: admissions, registration and records; guidance and counseling; job placement and financial assistance; student activities; and administrative services. Part B of the survey varied for each target group: students rated the competence of professional counselors, provided their perceptions of the "student counselor" role, and their preferences for centralized, divisional or decentralized student services; faculty and administrators assessed their abilities as academic or vocational advisors; and student services staff rated the importance of various types of counseling, the roles of student services administrators and staff, the importance of student services administrative functions, the amount of help needed by students for different types of problems, and the roles and relationships of professional and student counselors. The report presents the findings and compares them to those of a similar study conducted in 1972. Trends are noted and recommendations for improvement are made. The questionnaires are appended. (LH)
Descriptors: Administrator Attitudes, Community Colleges, Counseling Services, Counselor Role, Faculty Advisers, Institutional Research, Job Placement, Peer Counseling, Program Administration, Program Evaluation, Questionnaires, Student Attitudes, Student Financial Aid, Student Personnel Services, Student Personnel Workers, Student Records, Surveys, Teacher Attitudes, Two Year Colleges
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Harrisburg Area Community Coll., PA.
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