ERIC Number: ED146947
Record Type: RIE
Publication Date: 1976-Dec
Cost Reduction in University Information Systems: The Opportunities and the Pitfalls.
Aherne, Michael P.; Navarro, Joseph J.
Computerized information systems are often installed to reduce costs of: (1) system maintenance by requiring fewer man-hours, (2) system enhancement by requiring less manpower, (3) mechanical efficiency by doing more per clock-hour of time, (4) personnel by substituting machine expenditures, (5) supplies and support services by using microforms or on-line facilities. Frequently, predicted reductions are not realized, and sometimes costs are actually increased. Talented and expensive specialists are usually required for new equipment maintenance and use. Enhancement savings are diluted, first, by the continuously evolving user operation requirements, and second, by the expanded demand which fills the larger capability of the equipment. Savings through mechanical efficiency are similarly reduced by this increased use. Personnel savings are never quite realized. Often personnel are replaced, and at higher salaries, given the increase in equipment sophistication. Finally, supply and service savings often run counter to (1) user requests for hard copy, and (2) an increased intolerance toward downtime. Overcoming these cost problems requires users to be realistic about their functional needs. Three studies are presented that cover cost reduction projects in the areas of system design and development, teleprocessing, and user operations. (DAG)
Descriptors: College Administration, Computer Oriented Programs, Computers, Cost Effectiveness, Equipment, Higher Education, Information Systems, Personnel, Program Development
This paper is available from EDRS in the complete proceedings, The Managerial Revolution in Higher Education: The Role of Information Systems, IR 004 737; it is also available at the cost of reproduction from the College and University Systems Exchange, 737 Twenty-Ninth Street, Boulder, Colorado 80303
Publication Type: Collected Works - Proceedings
Education Level: N/A
Authoring Institution: College and Univ. Systems Exchange, Boulder, CO.
Note: For related documents, see IR 004 737 and IR 005 421-432