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ERIC Number: ED144113
Record Type: RIE
Publication Date: 1976
Pages: 198
Abstractor: N/A
Reference Count: N/A
Utilization of Lines of Communication within the Administration of the University of Kansas Described by ECCO Analysis.
Sanders, Janet Snyder
This study sought to map the patterns and to determine the nature of the use of lines of communication within the administration of the University of Kansas. Three actual messages that had been generated from within the administration were traced through functional areas and scalar levels of administration, using ECCO analysis. Results indicated that both functional area and scalar level did affect use of intraadministration lines of communication. Higher-level administrators tended to have more information, to have more accurate information, and to relay more information, than did their lower-level colleagues. They received most of their information from one-to-one conversations, in contrast to the lower level administrators' reliance on newspapers. Administrators appeared to receive more messages salient to their own functional area. Tendencies toward interarea or intraarea communication varied across areas and across messages. Each message displayed unique transmission and receipt characteristics, indicating that there is no single communication network within the organization, but there are several networks dependent upon message factors. (Author/AA)
University Microfilms, P.O. Box 1764, Ann Arbor, Michigan 48106 (Order No. 77-2273, MF $7.50, Xerography $15.00)
Publication Type: Dissertations/Theses
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A
Note: Ph.D. Dissertation, University of Kansas