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ERIC Number: ED142194
Record Type: Non-Journal
Publication Date: 1974-May
Pages: 111
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Evaluative Study of the Neighborhood Information Center Project.
Franklin, Hardy R.; Summers, F. William
The 1972-1974 Neighborhood Information Center (NIC) Project was undertaken in Atlanta, Cleveland, Detroit, Houston, and Queens Borough to demonstrate that urban public libraries could be a vital force in daily living by providing free information and referrals to low income communities, and by adapting in non-traditional ways to meet neighborhood needs. This evaluation addressed system administration, project administration, and community, agency, and professional impact. Data was collected on user and request characteristics, user satisfaction, agency opinion, and interviews with 55 NIC staff and library administrators; findings for each project showed that: (1) where adminstrative support was strong, consistent, and articulated to staff, NIC had greater acceptance by and impact on staff, community, and agencies; (2) service was more successful where staff made themselves known in the neighborhood; and (3) high morale prevailed in all projects. All libraries conducted NIC outreach and publicity efforts, and reported a high degree of acceptance and cooperation by social and service agencies; however, little local project evaluation was undertaken. The study concluded that the total project achieved its basic purposes and pioneered a new service showing promise for increased public library effectiveness. Questionnaires and tabulations are appended. (KP)
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A