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ERIC Number: ED141909
Record Type: RIE
Publication Date: 1973
Pages: 34
Abstractor: N/A
Reference Count: 0
A School Improvement-Accountability Process Kit. PAK No. 1.5--Troubleshooting.
Landry, Leonard P.; And Others
Situations in which group process breaks down are not uncommon. By organizing the group well, building relationships in which trust grows and makes open communication possible, many disruptive conflicts can be avoided. Still, when a blockage does occur, it is helpful to have group members trained to deal with the situation. The system used in diagnosing these situations asks the group to make a preliminary judgment about what kind of problem exists. Does it appear to be primarily due to a controversial issue, a problem of group process, a problem of persons involved, or a problem of deliberate disruption? With this choice made, a more specific diagnosis is possible and a resulting solution is suggested. It is recognized that some problems may stem from more than one cause, requiring the use of more than one technique for resolution. Exercises, activities, and facilitator guidelines are included in appendixes. (Author/IRT)
Accreditation and Accountability Service, Colorado Department of Education, 201 East Colfax, Denver, Colorado 80203 ($2.00)
Publication Type: Guides - General
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: Colorado State Dept. of Education, Denver. Accreditation and Accountability Services Unit.
Note: For related documents, see EA 009 716-736