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ERIC Number: ED141062
Record Type: Non-Journal
Publication Date: 1976-Oct
Reference Count: N/A
Satisfaction with Community Services in Northern West Virginia. Bulletin 649, October 1976.
Kuehn, John P.
Study objectives were to determine the levels of satisfaction with selected community services in an 11-county area of northern West Virginia (3 representative sites) and to compare these levels to those of 12 other selected sites in the non-metropolitan northeastern United States. A total of 2,141 questionnaires was completed, 295 of which came from West Virginia. The satisfaction items analyzed were: local ambulance; housing situation; local road maintenance; medical services; dental services; local schools; neighborhood; local fire department; local police; sports and recreation programs; telephone service; public transportation; information about local events in local papers, on television, and on the radio. Results indicated: on a 6-point scale ranging from unsatisfied (1) to very satisfied (6), West Virginians averaged 5.04 and regional respondents averaged 4.96; typically, West Virginians were more satisfied with ambulance, medical, dental, telephone services, neighborhoods, public transportation, and information about local events on radio and television; regional respondents tended to be more satisfied than West Virginians with housing, local road maintenance, schools, fire and police departments, sports and recreation programs, and information about local events in newspapers; and West Virginians were most satisfied with neighborhoods, dental services, and radio information. (JC)
Descriptors: Community Attitudes, Community Satisfaction, Community Services, Comparative Analysis, Differences, Fire Protection, Health Services, Housing, Information Dissemination, Law Enforcement, Neighborhoods, Recreational Programs, Regional Characteristics, Road Construction, Rural Areas, Schools, Transportation
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Cooperative State Research Service (USDA), Washington, DC.
Authoring Institution: West Virginia Univ., Morgantown. Agricultural Experiment Station.
Identifiers - Location: West Virginia