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ERIC Number: ED140437
Record Type: Non-Journal
Publication Date: 1977-May
Reference Count: N/A
Using Survey Feedback in a Small Alternative High School. Research and Development Memorandum No. 148.
Deal, Terrence E.; Huguenin, Kathleen M.
This case study explores the use of survey feedback--an organizational development technique--in an educational field setting. A version of survey feedback was used with an alternative high school to assist the staff in defining problems and in developing and implementing change strategies. Based on a perspective that focuses attention on the organizational context in which educators operate, the intervention combined organizational theory, survey methods, and group problem-solving techniques. The impact on the organization of the school was assessed through interviews, observations, and a readministration of the original survey instruments. The results showed that, after the workshop, staff members used organizational theory to define problems and continued to rely on problem-solving techniques to develop solutions. Between the two surveys there were some significant changes in the school's organizational patterns and levels of conflict. (Author)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: National Inst. of Education (DHEW), Washington, DC.
Authoring Institution: Stanford Univ., CA. Stanford Center for Research and Development in Teaching.