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ERIC Number: ED138844
Record Type: RIE
Publication Date: 1976
Reference Count: 0
Effects of Consultant Interactional Behaviors on Consultee Satisfaction with Consultation.
Wenger, Ralph D.
This paper reports a quasi-experimental study which was designed and conducted to learn more about the impact of selected consultant interactional behaviors on consultee satisfaction with consultation. Specifically, the study focused on the effects of consultant effort to foster a collaborative consultative relationship. Consultant efforts were dichotomized into two approaches: a collaborative one, and a non-collaborative one which was labeled authoritative. Both approaches were based on a client-centered consultation format. The experimenter functioned as consultant for both approaches, implementing each in two different elementary schools. Seven teachers were exposed to the collaborative approach; five to the authoritative. The results indicated that teachers who consulted with the collaborative consultant were significantly more satisfied with the consultation than those who consulted with the authoritative consultant. (Author)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Conference of the American Psychological Association,(84th, Washington, D.C., September 3-7, 1976)