ERIC Number: ED133680
Record Type: RIE
Publication Date: 1976
Reference Count: 0
The Cambridge/Ellicott Office of Resident Life Information and Referral Service.
Thoman, Cherie A.
Recent literature regarding communication systems on college campuses documents a growing inability on the part of college communities to effectively process information. Many colleges and universities have begun to establish information and referral services in response to this problem. While the information and referral service/center concept appears to be a viable approach for dealing with the information overload problem, many existing services are little more than basic instruments. Very few services can be termed genuine information and referral systems. In addition, due to the magnitude of the problem, many campuses find it difficult to know how or where to begin. This paper illustrates how a Resident Life Department with several campus agencies has begun to "organically" develop an Information and Referral service which meets the criteria of a complete system. An "organic" approach provides a rationale for 'going into business' at the same time developmental planning continues. This paper has four major focuses: (1) a definition of the problem citing recent research and sampling previous models, (2) a description of the University of Maryland's "organic" approach, (3) a detailed description of the system itself, and (4) a detailed summary of "How to" develop the instruments. (Author)
Publication Type: Guides - General
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Convention of the National Association of Student Personnel Administrators (Atlanta, Georgia, April 3-6, 1977); Not available in hard copy due to print quality of original