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ERIC Number: ED131807
Record Type: Non-Journal
Publication Date: 1974-Jun-7
Pages: 35
Abstractor: N/A
Reference Count: N/A
Perception and Utilization of Student Services.
Otto, David
A total of 1,002 students enrolled in the University of Alberta for the 1973-74 academic year completed a questionnaire designed to assess their awareness of the student service offices. Seventy-five percent of the students had some idea of where to find many of the student offices but only one in every 16 could recall the telephone number of a student-run, dial-a-friend office. Although many students could not recall specific locations and telephone numbers, they did know that the services existed and were able to direct a hypothetical friend facing a series of problems to the proper offices. At some point in their own career at the University of Alberta, as many as half of the students in this study had personally used one or more of the student service offices. The most popular offices, both in terms of patronage and perceived value of service, were Canada Manpower, Student Awards, Student Counseling, and Student Health. While communication between service and student is a problem, it appears that those Alberta students who need guidance, counseling, and assistance do know about the university's agencies and how to use them. (Author/LBH)
Publication Type: Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada