ERIC Number: ED128885
Record Type: RIE
Publication Date: 1972
Reference Count: 0
Administrative Response to Conflict.
Enduring resolution of conflict is not so much the result of clever tricks as of the state of mind of superintendents, school boards, teachers, students, and citizens and of the organizational climate of the schools and the community. It is important to view conflict in neutral terms, realizing that conflict may be good or bad. Effective administrators can accept conflict and capitalize on it to move the organization forward more rapidly. Many of the more difficult conflicts arise from goal ambiguity; by reducing goal ambiguity we can reduce many of the conflicts that arise over means. The classic outcomes of conflict are avoidance, deadlock, victory/defeat, compromise, and integration. Of these, integration is probably the least common but most effective over the long run. Organizational climate appears to predispose an organization toward productive conflict or destructive conflict, and the administrator significantly influences this climate by his administrative style and values. (Author/JG)
Publication Type: N/A
Education Level: N/A
Authoring Institution: Tri-State Area School Study Council, Pittsburgh, PA.