ERIC Number: ED128587
Record Type: RIE
Publication Date: 1975-Jan
Reference Count: N/A
Work, Productivity, and Job Satisfaction. An Evaluation of Policy-Related Research.
Katzell, Raymond A.; And Others
This report is a multi-disciplinary evaluation of policy-related research (which met relatively high standards of scientific validity) dealing with features of work affecting both the productivity and job satisfaction of employees. Its purpose is to determine whether and how worker job satisfaction and productivity together may be enhanced by changing patterns of job responsibilities, control, and compensation, and to relate the findings to prevalent beliefs on these topics held by policy-makers. Part 1, Summary (Chapters 1, 2, and 3), describes the nature of the research review, relates findings and conclusions, and considers strategies and tactics of initiating and implementing programs which incorporate the positive elements of the findings. Part 2, Research Report, contains chapters addressed to: Description of research method and framework; the survey of beliefs about productivity on the part of samples of executives and labor union officials; three chapters reporting findings regarding job productivity and satisfaction; and a chapter describing examples of system-wide changes. Suggested directions for future policies drawn from the final convergent findings of the research include: (1) Relatively limited programs, such as job enrichment, or incentive pay plans, seem unlikely by themselves to create large or enduring improvements in productivity and job satisfaction; and (2) socio-technical systems which have the features of financial compensation of workers, worker-job compatibility, workers' ability to plan and make decisions about their jobs, appropriate resources to facilitate workers' performance, and adequate "hygiene" conditions, may be able to improve both productivity and job satisfaction. References, a bibliography, and a glossary of technical terms are included. (SH)
Descriptors: Administrative Policy, Economic Factors, Employer Attitudes, Employer Employee Relationship, Employment, Incentives, Job Enrichment, Job Satisfaction, Labor Conditions, Labor Relations, Management by Objectives, Motivation, Motivation Techniques, Productivity, Research Reviews (Publications), State of the Art Reviews, Work Attitudes, Work Environment
The Psychological Corporation, 757 Third Avenue, New York, New York 10017 ($5.95)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: National Science Foundation, Washington, DC. RANN Program.
Authoring Institution: New York Univ., NY.