ERIC Number: ED127894
Record Type: RIE
Publication Date: 1976-May-28
Reference Count: 0
Sources of Conflict Between Institutional Researchers and Decision Makers.
Gilmour, Joseph E.
Identified are several sources of conflict between institutional researchers and decisionmakers and suggested are several means for reducing these sources of tension. Conditions that can lead to conflict include: differing organizational roles, value conflicts, status discrepancy and ambiguity, and communications breakdowns. Factors identified for the reduction of conflict include the degree to which both parties can establish satisfactory interpersonal contact, divide labor in clear and acceptable ways, give and receive information from one another, communicate large volumes of information efficiently, derive satisfaction and rewards from working together, gain easy access to each other, and persist in communicating new and abstruse ideas to one another. (Author)
Descriptors: Administrators, Communication Problems, Conflict, Conflict Resolution, Decision Making, Higher Education, Information Utilization, Institutional Research, Organization, Personnel Policy, Researchers, Role Perception, Staff Role, Staff Utilization, Values
Office of Budget and Planning, 315 Old Main, The Pennsylvania State University, University Park, Pa. 16802
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: N/A