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ERIC Number: ED123774
Record Type: RIE
Publication Date: 1976-Feb
Pages: 12
Abstractor: N/A
Reference Count: 0
Grievance Procedures.
Eisenhower, R. Warren
Because grievances are unavoidable, it is essential for organizations, such as the schools, to utilize an efficient, effective procedure to handle friction between employers and employees. Through successive steps, representatives of labor and management attempt to resolve the grievance, first with meetings of lower level representatives (such as the building principal and the union building representative), then on up through top management and union officials. The final step in the grievance procedure is arbitration. Education administrative personnel should not pass the buck or waste time arguing with employees over the grievance. School administrators should make sure to gather the facts, to be careful to uncover the true source of irritation, to analyze the merit of possible solutions, and then to make sure that the selected solution is immediately and thoroughly implemented. A good grievance procedure can provide a better understanding of policies that affect employees, as well as provide a check on how policies are carried out. It can give credibility and legitimacy to the system and to those who govern it, since it assures employees a means of questioning policy. And it can give administrators a greater sense of responsibility to their employees. (DS)
Publication Type: Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Association of School Administrators (108th, Atlantic City, New Jersey, February 20-23, 1976)