ERIC Number: ED123767
Record Type: RIE
Publication Date: 1976-Apr
Reference Count: 0
Soft (Perceptual) and Hard (Observable Behaviors) Outcomes of an Organizational Development Effort in an Intermediate Educational Unit.
Milstein, Mike M.
Two interventions of a university-based organizational development (OD) team with the administrators of a local Board of Cooperative Educational Services (BOCES) are described. The intervention was invited by the new superintendent of the BOCES. The first intervention focused on skill development and goal clarification. Because of a crisis in the BOCES that occurred after the first intervention, the OD team was invited back. The second intervention emphasized renewing the skills learned in the first and then focused on interpersonal issues. Eventually, after the second intervention, the superintendent of the BOCES resigned. This consequence raises questions about the success of the interventions. Two implications are explored. The first has to do with evaluation-related issues and focuses on the relationships between OD efforts and organizational change. The second deals with the way OD projects, by their very nature, tend to shift in emphasis over time and in directions that are less process skill-oriented and more intergroup-, interperson-, and intrapersonal-oriented. (Author/IRT)
Publication Type: Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annaul Meeting of the American Educational Research Association (San Francisco, California, April 19-23, 1976)