ERIC Number: ED123643
Record Type: Non-Journal
Publication Date: 1975-Oct
Reference Count: N/A
Communications in Task Analysis Training Manual IV. Technical Report No. 8.
Kuriloff, Arthur H.; Yoder, Dale
This manual deals with three areas of communication. The first section reviews problems of communication within an organization or task analysis team that can hinder effectiveness and gives suggestions for improving the quality of intra-organization communication. The second chapter stresses the importance of active listening, makes recommendations for achieving active listening, considers testing for understanding, and discusses problems in active listening. The third section presents guidelines on "How to Write Clearly," including: how to outline, the rough draft, the terminal section, avoiding unnecessary words, avoiding the fault of complexity in technical writing, use of short sentences, improving readability, testing for readability, using active verbs, and selecting familiar words. (LL)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Office of Naval Research, Arlington, VA. Personnel and Training Research Programs Office.
Authoring Institution: California State Univ. Foundation, Los Angeles.