ERIC Number: ED122665
Record Type: RIE
Publication Date: 1975-Apr
Reference Count: 0
Conflict Management: An Aid for University Development in a Turbulent Environment.
Vogt, Molly T.
The problems of management within the university community are discussed with consideration given to various facets of creative management. The nature of conflict is defined as a struggle over values and claims to scarce status, power, and resources in which the aims of the opponents are to neutralize, injure, or eliminate their rivals. The university administrator who wishes to perform effectively must be cognizant of the potential sources of conflict, identified as communication, structure, and personality and behavioral factors. The three sources are interrelated and conflict situations usually involve elements from all three. Methods for avoiding or resolving conflict are discussed and a model for university management outlined. It delineates five main sub-divisions of managerial work: statement of the goals; design of an appropriate organizational structure; design of a reward system based on the goal system; use of available technologies to help the unit meet its goals; and building of good interpersonal relationships with subordinates, peers, and superiors. Each of these sub-divisions is examined in detail. It is suggested that mutual commitment to conflict management between faculty and administrators should result in a more centralized decision making process and increased cohesion of the university community. (LBH)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: American Council on Education, Washington, DC. Academic Administration Internship Program.