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ERIC Number: ED122337
Record Type: Non-Journal
Publication Date: 1975
Pages: 16
Abstractor: N/A
Reference Count: N/A
Listening Skills Training: Application to Crisis Intervention Programs.
Coonfield, Ted J.; And Others
A review of the literature in listening behavior reveals an increasing interest in the importance of listening in the communication process and the therapeutic situation. Since crisis workers are continually confronted with feeling-laden messages in which the implicit, unspoken, and covert content is vital, empathic listening is a necessity. The "Human Empathic Listening Test" (HELT), designed to measure response-ability, understanding, and interest, can be effective as a training device for crisis workers. Similarly, intensive workshop experiences, skills training, and listening exercises, followed by accurate feedback can prove valuable. The implications of empathic listening training extend to all helping professions, including counselors, teachers, and those in the medical fields. (KS)
Publication Type: Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A