ERIC Number: ED122164
Record Type: RIE
Publication Date: 1975-Aug-1
Reference Count: 0
Development of Performance Standards for Employment Service. Volume 4: Handbook for Analyzing Local ES Performance.
Fairchild, Charles K.
The objective of the project was to develop methods for establishing output and input performance standards for the placement and placement-support functions of the U.S. Employment Service (ES). Volume 4, a preliminary or working handbook, contains all forms, guidelines, procedures, and training materials for primary data collection and analysis by ES functional activity of local staff time utilization, minutes per unit of service, service ratios, and key quality factors. The "handbook" is designed to serve as a self-application package in future work to establish input standards; it can also be used as a local self-analysis and diagnostic tool pending establishment of input standards. (Author)
Descriptors: Cost Effectiveness, Data Analysis, Data Collection, Employment Services, Evaluation Criteria, Evaluation Methods, Guidelines, Job Placement, Performance Criteria, Performance Specifications, Productivity, Program Effectiveness, Questionnaires, Standards, Worksheets
National Technical Information Service, Springfield, Virginia 22161 (No price given)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Manpower Administration (DOL), Washington, DC. Office of Research and Development.
Authoring Institution: Shelley (E. F.) Associates, Inc., Washington, DC.
Note: For related documents, see CE 007 224-226