ERIC Number: ED119009
Record Type: Non-Journal
Publication Date: 1975-Jul
Reference Count: N/A
Employing Civilians for Police Work.
Schwartz, Alfred I.; And Others
The study describes the experiences of 13 police departments where civilians were used in jobs normally performed by police officers. The findings are based on interviews with 158 people including police managers, officers in charge of civilian employees, and the civilians themselves. Two types of activities were surveyed: (1) the employment of civilians on jobs in communication, identification, and deterntion facilities, and (2) the use of civilians as Community Service Officers (CSOs), 18 to 20-year olds who assist police officers on the street. Police managers and officers were favorably impressed with the use of civilians because they relieved officers for more critical duites, cut costs, and improved service to the public. Most problems were related to police management practices or personality conflicts. Civilians' assessments of benefits and problems closely parallel those of the officers. Program success depended on the quality of planning, implementation, and management. The report contains four sections: an introduction, major findings, summary of successful and unsuccessful efforts, and guidelines and decision factors in using civilians. Appended material (30 pages) includes examples of job announcements and descriptions, information supporting the major findings, and questions asked of police department personnel. (Author/MS)
Descriptors: Costs, Guidelines, Law Enforcement, Occupational Information, Paraprofessional Personnel, Personnel Evaluation, Police, Police Action, Police Community Relationship, Program Attitudes, Program Costs, Program Descriptions, Program Development, Program Effectiveness, Program Evaluation, Questionnaires
Superintendent of Documents, U.S. Government Printing Office, Washington, D.C. 20402 (Stock No. 027-000-00341-9; $1.65)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: National Inst. of Law Enforcement and Criminal Justice (Dept. of Justice/LEAA), Washington, DC.
Authoring Institution: Urban Inst., Washington, DC.