ERIC Number: ED112923
Record Type: Non-Journal
Publication Date: 1975-May
Reference Count: N/A
The Library Work Order Processing System: A New Approach to Motivate Employees and to Increase Production in the Technical Service Department of Mercer County Community College Library. Applied Educational Research and Evaluation.
Sim, Yong Sup
After reviewing the current movement toward job enrichment, a system was designed for the technical services department of the Mercer County Community College Library. The Library Work Order Processing System, as tried between January and March, 1974, was designed to permit each worker more variety of jobs. The technical services department was divided into three levels: a librarian, a technical assistant, and three clerk typists. Under the new system, all jobs in the department were divided into small units so that a library assistant could finish a unit in a few hours or a day. Each unit carried a written work order with a detailed job instruction issued by the librarian, and each unit was to be finished by one person. The workers responsibility and a sense of the importance of the assigned work because they knew that their evaluation or promotion would be based on these work records. The three month experiment with the system was evaluated in three aspects: production statistics; absenteeism; and workers' job attitudes as measured in personal interviews. The results were considered outstanding on all three measures, and permanent implementation of the system was recommended. (Author/SL)
Publication Type: Dissertations/Theses
Education Level: N/A
Authoring Institution: Mercer County Community Coll., Trenton, NJ.