ERIC Number: ED108002
Record Type: Non-Journal
Publication Date: 1975
Reference Count: N/A
An Analysis of the Credit Collection Occupation.
Wyatt, Tom; Ulrich, Larry
The general purpose of the occupational analysis is to provide workable, basic information dealing with the many and varied duties performed in the credit collection occupation. The document opens with a brief introduction followed by a job description. The bulk of the document is presented in table form. Three duties are broken down into a number of tasks and for each task a two-page table is presented, showing on the first page: tools, equipment, materials, objects acted upon; performance knowledge (related to decisions, cues and errors); safety--hazard; and on the second page: science; math--number systems; and communications (performance modes, examples, and skills and concepts). The duties include: obtaining past due accounts for collection, analyzing individual consumer accounts, and conducting the collection process. (BP)
Publication Type: N/A
Education Level: N/A
Sponsor: Office of Education (DHEW), Washington, DC.
Authoring Institution: Ohio State Univ., Columbus. Trade and Industrial Education Instructional Materials Lab.; Ohio State Dept. of Education, Columbus. Div. of Vocational Education.