ERIC Number: ED107963
Record Type: RIE
Publication Date: 1975
Reference Count: 0
An Analysis of the Information Receptionist Occupation.
Sams, Helen C.; Snyder, Lois M.
The general purpose of the occupational analysis is to provide workable, basic information dealing with the many and varied duties performed in the information receptionist occupation. The document opens with a brief introduction followed by a job description. The bulk of the document is presented in table form. Ten duties are broken down into a number of tasks and for each task a two-page table is presented, showing on the first page: tools, equipment, materials, objects acted upon; performance knowledge (related also to decisions, cues and errors); safety--hazard; and on the second page: science; math--number systems; and communications (performance modes, examples, and skills and concepts). The duties include: handling visitors; performing telephone duties; disseminate information; typing various items; processing mail; accounting for petty cash; making reservations; being a hostess; reproducing materials on photocopy equipment; and machine transcribing. A list of standard office and typing supplies is appended. (BP)
Publication Type: Guides - General
Education Level: N/A
Sponsor: Office of Education (DHEW), Washington, DC.
Authoring Institution: Ohio State Univ., Columbus. Trade and Industrial Education Instructional Materials Lab.; Ohio State Dept. of Education, Columbus. Div. of Vocational Education.
Note: For related documents, see CE 004 160-175, CE 004 177-206, CE 004 263-268, and CE 004 425-427