ERIC Number: ED105026
Record Type: RIE
Publication Date: 1974-Oct
Reference Count: 0
Street-Level Governments: Assessing Decentralization and Urban Services (Executive Summary).
Yin, Robert K.; Yates, Douglas
The purpose of the study reported here was to assess the various decentralization efforts as they occurred in different services and in different cities. The study reviewed decentralization's record in terms of five outcomes: (1) Increases in the flow of information between servers and served; (2) Improvements in service officials attitudes; (3) Improvements in client attitudes; (4) Improvements in services delivered; (5) Increases in client control. The study was based on an assessment of 215 previously written case studies of decentralization, collected from published sources as well as from federal agency records. The case studies covered such innovations as police-community relations programs, team policing, neighborhood health centers, new neighborhood multiservice facilities, little city halls, ombudsmen and complaint procedures and district control of schools. The Community Action and Model Cities programs prepared the groundwork for urban decentralization. However, each of these federal programs emphasized only one of the two dimensions of decentralization. The first dimension of decentralization, coming mainly from the Community Act Program, involves a client imperative. A second, equally important dimension coming more from the Model Cities experience invokes a territorial imperative. (Author/JM)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: National Science Foundation, Washington, DC.
Authoring Institution: Rand Corp., Santa Monica, CA.
Note: For the main evaluation report, see UD 015015