ERIC Number: ED102484
Record Type: RIE
Publication Date: 1974-Nov
Reference Count: 0
Study of Agency Work Contexts: Program Application Reports, National Study of Social Welfare and Rehabilitation Workers, Work and Organization Contexts. Professional Paper No. 18-74.
Olmstead, Joseph A.; Christensen, Harold E.
This report summarizes selected results and implications of an intensive field study of the effects of work contexts on the attitudes and performance of personnel employed in social welfare and rehabilitation agencies. A principal objective of this research was to determine the impacts of organizational structure and climate on social welfare and rehabilitation personnel, their attitudes and their performance. A secondary objective was to identify the attitudes of personnel toward a number of specific aspects of their agencies and their work environments. Data were collected in 12 public welfare, 9 private welfare, and 10 public rehabilitation agencies throughout the United States. At each agency, research teams collected information about its organization, structures, and policies from the administrative office; administered a questionnaire to all personnel; and interviewed a sample of service-delivery personnel. The implications of this research are discussed in the following sections of the report: (1) Implications for Supervision; (2) Implications for Administration; (3) Implications for Personnel Management; (4) Implications for Training; and (5) Implications for Organizational Development. (Author/PC)
Descriptors: Employee Attitudes, Field Studies, Organization, Organizational Climate, Performance, Rehabilitation Programs, Research Projects, Welfare Agencies, Work Environment
Human Resources Research Organization, 300 North Washington Street, Alexandria, Virginia 22314
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Social and Rehabilitation Service (DHEW), Washington, DC.
Authoring Institution: Human Resources Research Organization, Alexandria, VA.