ERIC Number: ED101534
Record Type: Non-Journal
Publication Date: 1974-Sep
Reference Count: N/A
A Field Test of Electronic Telecommunication Terminals for the Deaf. Final Report, 1973-1974.
Wyman, Raymond; Eachus, Todd
Telecommunications devices for the deaf were evaluated in social communications, business uses, and educational and general data systems uses. Approximately 80 TV Phones placed in the homes of deaf adults were evaluated in such areas as equipment utility and reliability, and user reaction, through collection instruments such as user questionnaires and electronic devices for recording cumulative time for calls. Business installation of the TV Phone was done at a Montgomery Ward's Catalog Sales Office and use by approximately 412 deaf persons in the area who were informed of the service was evaluated. Exploratory applications of the communications equipment in educational/systems utilization was done through the media departments of two schools for the deaf, and a university instructional technology department which examined its use as an on-line computer terminal for handicapped individuals confined to home. Users in the social setting reported advantages of the TV Phone such as compactness and portability and disadvantages such as the lack of hard paper copies of conversations (which TTYs provide). Utilization of the telephone catalog ordering service increased during the study period from approximately 3 orders per week to 8 to 12 orders per week. Educational uses for the TV Phone identified included continuing educational programing for deaf adults. (LS)
Descriptors: Adult Education, Business, Communication (Thought Transfer), Computers, Deafness, Educational Technology, Electromechanical Aids, Equipment Evaluation, Equipment Utilization, Exceptional Child Research, Hearing Impairments, Interpersonal Relationship, Normalization (Handicapped), Telephone Communications Systems
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Massachusetts Univ., Amherst.