ERIC Number: ED101178
Record Type: RIE
Publication Date: 1974-Apr-15
Reference Count: 0
Development of Career Progression Systems for Employees in the Foodservice Industry. Final Report.
National Restaurant Association, Chicago, IL.
Firms representing four segments of the foodservice industry (institutional foodservice (9 jobs), commercial restaurants (19 jobs), hotel foodservice (100 jobs), and airline foodservice (10 jobs), participated in a career and training study to test the feasibility of designing and implementing career progression (c.p.) systems within these segments. The firms were examined in the areas of organizational environment, production process, employee recruitment and promotion, job analysis and c.p., support systems for c.p., management decision on implementing c.p., and effects of the Career and Training Study. Major findings were: c.p. systems are applicable to the foodservice industry; a modified job task analysis is an effective method for structuring the data required to design such systems; the National Restaurant Association is an effective vehicle for communicating the c.p. concept; worker productivity measures generalizable to all segments of the industry could not be developed; labor union affiliation was not a barrier to the introduction of c.p. systems; a c.p. system is one segment of a total personnel structure and cannot be introduced in the absence of a series of employee-centered personnel policies and procedures. Study related materials are appended. (Author/NH)
Descriptors: Career Ladders, Feasibility Studies, Food Service, Job Analysis, Systems Approach, Work Environment
National Technical Information Service, Springfield, Virginia 22151
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Manpower Administration (DOL), Washington, DC. Office of Research and Development.
Authoring Institution: National Restaurant Association, Chicago, IL.