ERIC Number: ED099903
Record Type: Non-Journal
Publication Date: 1974
Reference Count: N/A
Understanding Certain Interviewer Variables Affecting Trust in an Interview.
Gritzmacher, Karen J.
Journal of the Wisconsin Communication Association, v4 n2 p78-83 Spring 1974
The purpose of this study was to determine whether certain interviewer variables affected the amount of trust present in an interview situation. The design of the experiment was based on five groups: four experimental cells and one control cell. Each experimental cell was composed of six male and six female subjects. The control cell contained 26 female and 27 male subjects. The method and procedure of the study involved four steps: (1) using a modification of the Potter Interpersonal Trust Test to establish target-person demands, (2) preparing specific questions to determine the direction of the interview, (3) obtaining a standard norm by using the control cell, and (4) developing the experimental cells by alternating the subject-interviewer situation (i.e., No Touch-No Talk, Touch-No Talk, No Touch-Talk, Touch-Talk) and then recording the results on a table. The results indicate that the significant difference occurs most frequently in comparisons made with both touch and talk. The table shows that as the variables of touch and talk were incorporated, and the more the interviewer participated, the more trust the subjects developed toward the interviewer. (TS)
Publication Type: Journal Articles
Education Level: N/A
Authoring Institution: N/A