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ERIC Number: ED097914
Record Type: RIE
Publication Date: 1974-Oct
Reference Count: 0
Informal Communication in an Academic Community.
Covitch, Sandra C. S.; And Others
Informal communication is an integral part of a university. It is therefore necessary to understand its future role in any restructuring of the university caused by attempts to improve its information systems. Two approaches are proposed to facilitate a clarification of this future role. The first consists of a series of queries designed to define the current role played by information communication in a university. The second approach extracts implications from the literature about the constituent elements of information channels and the characteristics of informal communication as a whole. It is concluded that (1) the benefits of informal communication lie basically in its individualized nature; (2) the results of informal interaction may be duplicated by formal means; but (3) it might not be possible to predict the success of these means; and (4) future research must be done on the incentives for choosing informal means so that success of the formal channels may be more easily determined. (Author)
Publication Type: Speeches/Meeting Papers
Education Level: N/A
Sponsor: National Science Foundation, Washington, DC.
Authoring Institution: Case Western Reserve Univ., Cleveland, OH. School of Library Science.
Note: Paper presented at the Annual Meeting of the American Society for Information Science (Atlanta, Georgia, October 1974)