ERIC Number: ED096510
Record Type: Non-Journal
Publication Date: 1973-Nov
Reference Count: N/A
Managerial Resources and Personnel Practices in Urban Mass Transportation.
Mundy, Ray A.; Spychalski, John C.
The primary purpose of this project was to identify and evaluate policies, practices, and other conditions relating to the supply of managerial personnel in the urban mass transit industry. The study, conducted during 1972-1973, sought to provide information concerning the following: an inventory of management, technical, and supervisory personnel in the industry; a current profile of management and technical personnel; a summary of personnel practices and training methods now being used in the industry; an assessment of manpower demand and supply in the industry by administrative levels; and a review of the roles of the Urban Mass Transportation Administration (UMTA), universities, and the industry in improving the training of personnel in the transit industry with respect to training methods, course contents, level of support for trainees and related matters. Questionnaires supplemented by personal interviews with transit property officials were used to obtain data. Little formal organization and planning concerning the development and utilization of human managerial resources were found to exist. Urgent action is needed to prevent deterioration of the industry's management structure. (NTIS/MW)
Descriptors: Administrator Education, Administrators, Evaluation, Labor Utilization, Management Development, Management Systems, Operations Research, Personnel Policy, Policy Formation, Questionnaires, Training Methods, Transportation, Urban Areas
National Technical Information Service, Springfield, Virginia 22151 (PB-231 433; MF-$1.45, HC-$7.25)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Urban Mass Transportation Administration (DOT), Washington, DC.
Authoring Institution: Pennsylvania State Univ., University Park. Pennsylvania Transportation Inst.