ERIC Number: ED093349
Record Type: Non-Journal
Publication Date: 1974-Mar
NASIC at MIT; Phase 1 Report, 16 July 1973 - 28 February 1974.
Benenfeld, Alan R.; And Others
An experimental, pilot operation of computer-based reference search services to users on a fee-for-service basis was initiated at M.I.T. as the first module in the development of the Northeast Academic Science Information Center (NASIC) under a New England Board of Higher Education (NEBHE) program. The development encompassed, among other tasks, selection of services, training for services, developing the initial organizational and operational policies and capabilities, publicity about available services, and the operations monitoring procedures. A fundamental philosophy was to integrate these services within the library environment where they complement traditional services. Initial experiences during a three month operational period showed that (1) a demand exists for computer-based reference search service; (2) users are willing to pay, even out-of-pocket, for such services; (3) searches are often interdisciplinary and require several sources; (4) various publicity mechanisms are helpful but none so important satisfied users telling their colleagues; and (5) users like and respond positively to the in-depth, customized service and personal attention to their bibliographic needs. (WCM)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: National Science Foundation, Washington, DC.
Authoring Institution: Massachusetts Inst. of Tech., Cambridge. Electronic Systems Lab.