ERIC Number: ED090981
Record Type: Non-Journal
Publication Date: 1974
Reference Count: N/A
Improving Access to Library Resources: The Influence of Organization of Library Collections, and of User Attitudes Toward Innovative Services.
Dougherty, Richard M.; Blomquist, Laura L.
An investigation was conducted to probe faculty attitudes toward library effectiveness, to measure the effect on these attitudes of the dispersion of relevant resources in a system of departmental libraries around the campus, and to determine if a document delivery system produced changes in user attitudes toward the library. Studies were conducted at Syracuse University (SU) and Ohio State University (OSU), the latter having a new document delivery service. At SU, interviews were conducted with a random sample of faculty members; other techniques, such as subject interest profiling, shelf list location counts and distance measurements, were used to gauge user and library effectiveness. At OSU, known users of the document delivery service were interviewed. The investigators found that, while a department library structure may well have impeded an individual's access to all relevant materials, attitudes of users of branch libraries were generally more positive toward the library as a source of information than attitudes of central library users. The small sample of faculty studied at OSU precluded a generalizable evaluation of the document delivery service, but it was felt that such a service increased user access to and satisfaction with the library. (Author/SL)
Descriptors: Attitudes, Branch Libraries, College Faculty, College Libraries, Decentralization, Distance, Information Dissemination, Information Seeking, Interviews, Library Circulation, Library Collections, Library Networks, Questionnaires, Tables (Data), Use Studies, User Satisfaction (Information)
Scarecrow Press, Inc., P.O. Box 656, Metuchen, New Jersey 08840 ($6.00)
Publication Type: Books
Education Level: N/A
Authoring Institution: N/A