ERIC Number: ED090912
Record Type: Non-Journal
Publication Date: 1974
Reference Count: N/A
Scenario for Information Service, 19XX; A Forecast.
Hess, Edward J.
Information service in 19xx is the province of a relatively new, highly professionalized group of people known as Certified Information Consultants (CIC). The training of a CIC emphasizes first a grounding in various subject fields, followed by intensive study in the information characteristics and needs of established clientele groups, and the development of expertise in identifying and studying such groups. The typical CIC operates as an independent professional, somewhat as lawyers did in the 1970s. Typically, a client will come to the CIC's office by appointment and describe the particular problem area in which he needs information. Through this interview, the CIC determines the parameters of the client's information needs and prepares a detailed prescription which will be filled by the CIC's staff of researchers. A variety of data bases will be used, some perhaps custom-made for the client. This method of operation is clearly preferable to the previous thrust of information work, which involved the building of massive data bases with little attention to their social utility or to effective access to their content. (Author/SL)
Publication Type: Guides - General
Education Level: N/A
Authoring Institution: University of Southern California, Los Angeles. School of Library Science.