NotesFAQContact Us
Search Tips
ERIC Number: ED086989
Record Type: Non-Journal
Publication Date: 1973-Aug
Pages: 25
Abstractor: N/A
Reference Count: N/A
The Newspaper Ombudsman as Viewed by the Rest of the Staff.
Nelsen, David R.; Starck, Kenneth
In a case study involving the St. Petersburg, Florida, "Times" and "Independent," two questions were asked: How is the newspaper ombudsman perceived by the other members of the staff, including both management and nonmanagement? and How do opinions about the ombudsman differ, if at all, between a newspaper staff which has an ombudsman and one which does not? Respondents for the study consisted of news staff and management who work in the St. Petersburg offices. Some of the findings were that: employees of a newspaper where there is an ombudsman are generally more supportive of the concept than employees of a newspaper where there is no ombudsman; employees on both newspapers were very close in describing the ideal ombudsman; longer term employees displayed greater company loyalty and greater support for the ombudsman concept; the role of the ombudsman gains in respect and support from staff members after the function is fulfilled and the ombudsman proves himself; management and nonmanagement employees agreed on the value and effectiveness of the ombudsman; and more women than men indicated that the access editor has greater importance to the newspaper's image, but they accorded him less authority than did the men. (RB)
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A