ERIC Number: ED078254
Record Type: RIE
Publication Date: 1959-Jul
Reference Count: 0
Effective Two-Way Communication: A Method of Achieving Team Potential. Supervisory Development Conference Series. Training Guide.
Veterans Administration, Washington, DC.
A guide for achieving effective two-way communication is presented. Its scope includes the following: (1) a discussion of the importance of effective two-way communication, (2) an examination of the ways in which communication works and some of the reasons for its failure, (3) an examination of the role of the supervisor as a key figure in communication, and (4) a discussion of ways of improving supervisors' skill in communication. The two sessions in the guide are: I. The Why, What, and How of Communication, and II. The Supervisors Role in Communication. Five appendixes are included, as follows: A. Demonstration of Importance of Tone, B. Techniques of Communication, C. Demonstration on "Filtering" in the Communication Process, D. Perception Demonstration, and E. Communication. (For related documents, see AC 014 430, 431, 433, 434.) (CK)
Publication Type: N/A
Education Level: N/A
Authoring Institution: Veterans Administration, Washington, DC.