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ERIC Number: ED072094
Record Type: Non-Journal
Publication Date: N/A
Pages: 29
Abstractor: N/A
Reference Count: N/A
Use of Diagnostic Testing in a Classification Information Program.
Veterans Administration Hospital, Bedford, MA.
The three parts of this study concern the application of diagnostic testing to measure the effectiveness of classification training, the development of a systematic approach to applying the results, and a long-term study of employee retention of classification information. The measurement instrument selected for diagnostic testing of employees of a Veterans Administration Hospital was a brief "True-False" test, developed in 1968, with 20 items and called a Prototype Diagnostic Test. An alternate test, developed in 1972, with 20 items and called a Classification Questionnaire, was used after completion of refresher training, and the results were compared with the diagnostic test score; thus it was possible to quantify the effectiveness of the refresher training. The test results were also used to evaluate Divisions and Services of the hospital. The long-range study of how long the average employee retained a satisfactory amount of classification information without refresher training utilized a random sample of 137 nursing assistants over a period of four years, after which they were tested with basically the same information. Statistical analysis of the results showed that the average score of the population fell from 86% to 80%. It is concluded that use of a diagnostic test covering basic classification information is an effective way to determine classification training needs, provide a basis for measuring the effectiveness of classification training, identify employees for remedial training, and provide for comparative evaluation of the program. (For related document, see TM 002 335.) (DB)
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: Veterans Administration Hospital, Bedford, MA.