ERIC Number: ED062825
Record Type: RIE
Publication Date: 1972-Apr
Reference Count: 0
Employee Knowledge of Hospital Compensation Policies and Supervisory Effectiveness.
Jain, Harish C.
Many studies have suggested that supervisor performance and employee knowledge of organizational policies are related--that the better supervisors are those who are more sensitive to their communication responsibilities so that they tend to give clear instructions and keep their subordinates properly informed. A study was devised to test this hypothesis. Two hospitals were selected for the study, and questionnaires and interviews were used to collect data from a cross-section of employees on knowledge of hospital compensation policies and ratings of supervisor performance. Results of analyses of the data did not support the hypothesis, although there is some reason to believe that limitations other than a faulty hypothesis may provide explanations for the lack of relationship between employee-perceived supervisor performance and employee knowledge. These limitations might include demographic variables, the abundance of other work-related communication responsibilities of the supervisor, complexities of fringe benefit schemes, and the absence of personalized information regarding benefits. (SH)
Publication Type: N/A
Education Level: N/A
Authoring Institution: McMaster Univ., Hamilton (Ontario).
Note: Paper presented at the International Communication Association Annual Convention (Atlanta, Georgia, April 19-22, 1972)