ERIC Number: ED055272
Record Type: RIE
Publication Date: 1971-Oct
The Transformation of Training: New Kinds of Consumer Based Services Require New Kinds of Training--Based on Participatory Simulation.
Gartner, Alan; Riessman, Frank
If human services in America are to become more responsive to the needs of the consumer, the training of the service worker will have to be radically transformed. Currently, the training of human service workers resembles that of prolonged apprenticeships. Teacher training, for example, requires general education and broad knowledge rather than specific skills that would make the service more productive. Changes in the character of human services require that these services be more consumer oriented, that they be offered in the style of the consumer, and the consumer have the opportunity to critically evaluate the service and, most important, that the consumer be directly involved as service giver. The training of human service workers must prepare the worker for consumer participation. A training model is needed that is geared to the development of the specific skills required for effective service delivery. Participatory simulation can be applied to all kinds of training--that of teachers, social workers, doctors, and nurses. (CK)
Publication Type: N/A
Education Level: N/A
Authoring Institution: New York Univ., NY. New Careers Development Center.