ERIC Number: ED051518
Record Type: RIE
Publication Date: 1971-Apr-9
Reference Count: 0
Skill Level as a Factor in the Relationship Between Worker Satisfaction and Worker Performance.
Warner, Dennis A.; Warner, Stephen J.
Thirty-three adult male employees at a chemical plant completed a Worker Opinion Questionnaire (WOQ) designed to yield a measure of worker satisfaction. The quality of their job performance was obtained by means of supervisor ratings. Eighteen of the subjects were involved in "skilled labor and fifteen in "unskilled" labor. It was hypothesized that the relationship between satisfaction and performance would be significantly different for the two groups. The mean WOQ scores for the two groups did not differ significantly, nor did the mean performance ratings. The Pearson product-moment coefficients of correlation between performance ratings and WOQ scores were significantly different. The authors offer a reformulation of their original hypothesis based on an operant behavior model. (Authors/TL)
Publication Type: N/A
Education Level: N/A
Authoring Institution: Washington State Univ., Pullman.
Note: Paper presented at the Southern Society for Philosophy and Psychology in Athens, Georgia, April 8-10, 1971