ERIC Number: ED046441
Record Type: RIE
Publication Date: 1970-Feb
Reference Count: N/A
The Interpersonal Dimension of Information Search.
Wolek, Francis W.
A descriptive model of how scientists and engineers search for and obtain information directly from their colleagues is outlined. The model emphasizes (and case studies illustrate) three decisions which users make in such searches: (a) whether to store the information need in hopes of an accidental or working encounter, (b) whether to satisfy the need from established sources of information, and (c) whether to build a background by a general literature review before seeking specific information from an expert. The factors which determine the outcomes of these questions (the opportunity cost of the user's time, the extent to which similar needs have been encountered before, and the degree to which the user needs to understand the context of a problem) are described and illustrated with case examples from an interview program with thirty-five scientists and engineers. The paper closes with a discussion of the implications of the model for management's support of services for interpersonal communications. (Author)
Descriptors: Communication (Thought Transfer), Engineers, Information Seeking, Information Services, Information Sources, Information Utilization, Models, Scientists, Use Studies
National Technical Information Service, Springfield, Va. 22151 (PB 190 828, MF $.95, HC $3.00)
Publication Type: N/A
Education Level: N/A
Sponsor: National Science Foundation, Washington, DC. Div. of Science Information.
Authoring Institution: Pennsylvania Univ., Philadelphia. Wharton School of Finance and Commerce.
Note: Working Paper 109